Gračišće — Poli Luce — Outstanding hospitality!

I%26#39;m posting this message because the Poli Luce in Gračišće does not meet TripAdvisor%26#39;s criteria for listing under lodging.

I spent one night in a single room at the Poli Luce in early June and cannot say enough in its praise! The room itself was charming, nicely appointed, and furnished in a comfortable, rustic style.

I would have been happy to recommend the Poli Luce under any circumstances, but as it turned out, I have special reasons for my recommendation: Through the intervention of several concerned residents of Gračišće, I learned the morning after my stay that my rental car was leaking gas! Svetlana, who runs the Poli Luce and the town’s restaurant (the Konoba Marino) and who speaks English very well, could not have been more helpful. She placed numerous calls on my behalf to arrange a repair, gave me countless cups of coffee while waiting for news, invited me to join her family for lunch, and allowed me to place two calls to the U.S. in my effort to solve the problem with the car when it looked like the repair might take longer than a day. When the car was finally repaired (thankfully, that day), Svetlana arranged for her husband and daughter to drive me some distance to the service station, where they ensured that the car had been repaired properly, that the paperwork was in order, and that I knew how to get to my next destination. Despite all these efforts on my behalf, Svetlana refused to accept payment for any of these extra services, not even for the international telephone charges!

I cannot begin to say how much I appreciated the generous hospitality that Svetlana and her family provided to me. Gračišće itself is lovely, the Poli Luce is charming, and the Konoba Marino served delicious food. I wholeheartedly recommend them!